Sample Business Letter

A business letter from a manufacturer of computer accessories to its dealer about the delay in dispatch of goods.



Pyramid Solutions Pvt. Ltd.
123 ________ Road
_______ (City Name)
Pincode: ________
Email: _______________
Phone: _______________

 

Dated: ____________

 

To
The Manager
Zenith Distributors
456, Seventh Avenue
_______________ (City Name)

 

 

Subject: Apology and Update on Delayed Dispatch of Goods


Dear Sir,

We would like to address the recent delay in dispatching the computer accessories according to your order placed on __________ (Date). Firstly, we sincerely apologize for any inconvenience this may have caused to your operations and valued customers.

 

The delay was due to an unexpected supply chain disruption that impacted our logistics network. Despite our best efforts to mitigate the issue, the circumstances were beyond our control and affected the timely dispatch of your goods.

 

We assure you that your order is now our top priority, and the shipment is scheduled for dispatch on or before __________ (Date). Additionally, we have made arrangements to ensure prompt delivery to your location. A detailed tracking number will be provided to you as soon as the consignment leaves our warehouse.

 

If you have any questions or require further assistance, please do not hesitate to contact us directly at_____________ (Phone Number) or via email at pyramid_operations@gmail.com.

 

Thank you for your understanding and patience regarding this matter. We assure you that such delays will not occur in the future.

 

Yours sincerely,



(Signature)
(Name)
Manager (Operations)
Pyramid Solutions Pvt. Ltd.

 

Enclosure: Invoice

 

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